FAQ

WHAT EXACTLY DOES "BUY 2 GET 1 FREE" MEAN?

We want to give value to our customers, so right now we are offering a deal "buy 2 get 1 free". This can be kind of confusing though so we thought we'd clear it up for you. You have to pay for two packs of JollyPatches, and the third pack will be prompted to you during the cart screen. If you want to receive the third one for free, you have to press the "Add to cart" button on the screen that pops up. You pay for two, we give you an extra for free! If you have any more questions about this please contact us.

WILL I RECEIVE A TRACKING NUMBER?

Yes, within 4 business days you will receive a tracking number in your email. If you have not received one, please do contact us.

WHICH CURRENCY WILL I BE CHARGED IN?
We process all orders in USD currency. If you are located in another country, during checkout your order will automatically be converted at the current exchange rate.

HOW DO I CANCEL OR CHANGE MY ORDER?

If you need to makes changes to your order you will need to contact us within 24hrs of placing the order.

DO YOU SHIP WORLDWIDE?

Yes we do, free shipping is included around the whole globe!

I WANT TO RETURN MY ITEM, WHAT DO I DO?

You are free to return your order within 30 days as long as it is unused or broken and in its original packaging. You can read our Refund Policy on the bottom of this page.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 48 hours!